Frequently asked questions
Need Help? We've got you covered.
Processing - All products are made to order. Please allow 2-3 businessdays for processing, You will receive an email with tracking when your orderhas been shipped. Thank you for your patience.go to app settings and press "Manage Questions" button.
What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express, and PayPal!
What is your refund policy?
There is a no refund policy.
Online return policy
If you are unhappy with your purchase or would like to return your items
please send your items back to our Distribution Center (address listed on
your package) in accordance with the following Return Policy.
- Item must be sent back within 30 days of delivery date
- item must be unworn, unwashed, and have original tags attached
- items must be free of stains, makeup, deodorant, or wear
- Throne Lifestyle reserves the right to apply a 50% restocking fee for
Final Sale or stale items
- Returns are processes within 5-7 business days after your item(s) are
received at our Distribution Center
- Damaged, defective, or incorrect items must be reported within 2 days of
delivery. (Note: If such items are not reported in a timely fashion, we will
not issue store credit. Please email email@example.com for